Great website for information, courteous and professional representative (Rey), and reasonable rates. Will be using Trawick for future travel needs.
Thank you!
Great website for information, courteous and professional representative (Rey), and reasonable rates. Will be using Trawick for future travel needs.
Thank you!
Very simple to purchase. A couple things that should be clarified:
1. Purchasing online only allows to enter one destination despite traveling to other destinations.
2. When asked about cost of trip, there is no definition. Is this only the cost of travel (ie flights) and accommodations?
3. There are several travel insurance packages to choose from. It would be nice to have a "comparison" chart where you can view side-by-side the differences.
It was super quick process and I did very close to the beginning of my trip. No hassles.
Before deciding about using Trawick again most people would probably see how the first experience goes.
Fairly simple process but I can see how it could be confusing. It might be helpful to give a basic outline of the different types of coverage before getting the question about what type of coverage is wanted to get to the quote area.
Also saw conflicting information in two different places on the same page about time requirement for baggage delay.
Purchasing experience was very good.. easy to compare policies. Hopefully wont have to use it, the but the proof in the pudding will be then.
Rustie was an amazing help! Grateful for patience and help! Sending 10 people to thailand and she helped so much
Quick, easy purchase for the coverage required by destination country. Letters and documents included to satisfy inspection on arrival.
Easy and quick!!
Smooth and Easy unlike some others.
We have a group trip to Italy in 2023 and your site was recommended as it covered Covid. Hoping that will not be as much of an issue in 2023, but your policy gives us all the comfort we need if it should arise. The whole group was sent links to their individual policies, so we are all purchasing Trawick! Thank you for the peace of mind.
Kathy was the best. she explained everthing in detail and was of great help. I will definately recommend her and your company.
I called Trawick with many questions before purchasing my policy, and spoke to Rusty. She was so knowledgeable, very patient, explained coverages in detail and in plain, clear terminology, and was so pleasant. I hope Trawick has a program to recognize outstanding service, because Rusty deserves special recognition for her fantastic customer service!!
Extremely pleasant to work with.
2nd time purchase. Price and benefits great. Fortunately never had to use
Great, easy experience! Just a click and your all set.
Was easy and fast, and I got the right answer from Rey from customer service, that was very kind and knowledgeable.
Customer service lady or sales agent was very friendly and enjoyable to visit with.
I needed insurance because my travel required it. I googled "Turks & Caicos COVID insurance". Trawick was the first hit that was indicated as approved by T&C. Buying was cheap, fast, and easy.
Explanation of benefits was pretty straight forward. Website was fairly easy/straightforward to navigate.
I chatted online with several reps before purchasing a policy. They each patiently answered my questions to my satisfaction. I also talked with someone in Customer Support yesterday (which I found to be amazing) who answered my initial questions. As usual, I hope I never to use this insurance, but the experience purchasing it with your team was solid. Thank you!
REB assisted me. Friendly efficient and was Dagnab friendly.
Website was clear; comparison option was helpful; options for chat were available; the price was reasonable; Nationwide is reputable.
Website easy to navigate.
So far so good.
Would have preferred to book on the phone.
Excellent custoimer service