Great Service and the best product on market!
Great Service and the best product on market!
it was easy he seemed a bit abrupt but I've purchased before so knew the routine.
Trawick is a highly rated travel insurance company which offers many travel policy options at very affordable rates. As a senior citizen, I was able to purchase a basic international policy for my 31 day trip to the Far East with basic trip cancellation and interruption coverage as well as solid medical insurance coverage for $111. For me this all the insurance I needed at an extremely good price with a top rated company.
Easy to purchase online. Great coverage options at a fair price.
First attempt to purchase online didn't go through. I confirmed with customer service that the purchase did not get to your system. The second attempt worked fine. Customer service was always helpful and courteous.
Simple
Easy in booking online, and short wait in calling
Good price good coverage. AA++
Overall it was too difficult to figure out what the right policy was for us because the information comparing the different policies was not clear. In addition, once we had a policy we thought we needed it took me 15 min to find a basic and important piece of information (what type of emergency is included in the cancellation policy: family death, family illness, etc.). I read 4 different documents before I found the right piece of information. We almost picked a competitor because it was so difficult to get the information we needed from Trawick.
I would recommend Trawick International to anyone. They offer quick and efficient service, no problems and no hassles and their policies cover all possible requirements.
Had trouble getting annual coverage on the squaremouth site. Had to go to your site to get get it done.
Very good experience in chat, on the phone and with the website. Ashley helped me over the phone and was very pleasant and got me and my group what we needed.
It was a pleasure speaking to Javies (not sure I spelled her name correctly) but she answered all my questions and put me at ease with all my travel concerns. Will surely keep your company in mind for our next travel insurance needs.
This is the fourth time I have chosen Trawick for overseas insurance purposes. No problems at all.
Have bought several times but why do I have to load the same info each time?
Great. The only thing that disappointed me is that though I paid for the premium for the $200,000 accidental death and dismerberment, my insurance certificate comes with the $25000 limit as if I had not already paid the premium
Speedy and friendly
Will wait to see if I need to use the insurance before judging
Easy to purchase and get came through when I had a claim on a previous trip. Got my business for life!
the process is quick and simple
I've purchased before but have never required a claim (thank goodness! ) ... so I can't recommend your ease of submitting a claim.
The process over the phone was very good. Your on-line purchase is very confusing regarding starting/ending coverage and starting/ending plan....had no idea what I was buying or when i was actually covered. Had to call Customer Service...hopefully won't need to find out if I am covered...
I have used Trawick in the past, no complaints.
The Customer Service Rep, Cole, was amazing. He should get a pay raise.
easy to follow instructions.
Bought last year for coverage for our winter overage and was easy to complete the transaction. Have just purchased for a cruise to Alaska and very easy and quick to complete the application.