Very good experience in chat, on the phone and with the website. Ashley helped me over the phone and was very pleasant and got me and my group what we needed.

It was a pleasure speaking to Javies (not sure I spelled her name correctly) but she answered all my questions and put me at ease with all my travel concerns. Will surely keep your company in mind for our next travel insurance needs.

This is the fourth time I have chosen Trawick for overseas insurance purposes. No problems at all.

Have bought several times but why do I have to load the same info each time?

Great. The only thing that disappointed me is that though I paid for the premium for the $200,000 accidental death and dismerberment, my insurance certificate comes with the $25000 limit as if I had not already paid the premium

Speedy and friendly

Will wait to see if I need to use the insurance before judging

Easy to purchase and get came through when I had a claim on a previous trip. Got my business for life!

the process is quick and simple

I've purchased before but have never required a claim (thank goodness! ) ... so I can't recommend your ease of submitting a claim.

The process over the phone was very good. Your on-line purchase is very confusing regarding starting/ending coverage and starting/ending plan....had no idea what I was buying or when i was actually covered. Had to call Customer Service...hopefully won't need to find out if I am covered...

I have used Trawick in the past, no complaints.

The Customer Service Rep, Cole, was amazing. He should get a pay raise.

easy to follow instructions.

Bought last year for coverage for our winter overage and was easy to complete the transaction. Have just purchased for a cruise to Alaska and very easy and quick to complete the application.

I had a wonderful representative who explained everything very clearly to me. She was very professional and knowledgable. I am pleased and will recommend your company.

I had purchased from Trawick International recently for another International trip I am taking and was satisfied with their pricing and what they offered after doing research of various companies. I haven't had a need to use the benefit so cannot speak to that.

Nice and helpful

Fast, easy no hassle.

Trawick International provides exactly the right coverage for my needs and I encourage my friends to use this platform if ever they have a need.Thank you

Used chat feature to ask question. Prompt answer.

I had a little bit of a problem entering the dates of my trip. It helped once I entered into your webiste.

Ease to purchase, all you need is a credit card. It gives me financial comfort of mind and hopefully I won't need to use it.

Very easy to follow policy descriptions and definitions clearly. Customer support is very knowledgeable and helpful when needed.

I purchased Trawick for my trip last October, it was a little cheaper than it is now, but I understand things have gone up. I was pleased with the ease of purchasing last year, so I am a return customer

Called agent to confirm the South Pacific islands I’m visiting are covered. Agent just hung up at end without closing . My question was answered. Then a bot questioned the service and it only accepted saying the highest number 5 as a response. I said 3 and it did not accept that. Seemed deceptive to me that you only will accept positive ratings. Hopefully the insurance coverage will be valid.
Will probably be repeat customer if all goes well.