Excellent

Representative was very helpful and answered all questions clearly and concisely.

I like the ability to retrieve and update quotes online.

Agent was very efficient, and gave a good reason why they prefer one to purchase online.

Website was easy to navigate and offered clear choices and pricing.

Trawick Int. has always had good customer service and affordable plans for my trips. I have not had to make a claim (and hope not to either), but their past customer support was prompt and professional.

Easy enrollment though I have to make a call to verify some concerned features but was verified by the customer service lady. the on line chat also solved my error on the insurance that I bought.

Smooth process online, customer service representatives are very helpful

Rusty was very helpful and nice

It was a pleasant experience. The representative, I believe it was Rusty, had the patience to deal with me. Thank You.

Easy to purchase with clearly defined information

It cover exactly what I was looking for.

It was very helpful to speak to someone about our policy choices. The customer service rep was great!

Very easy to navigate, lots of options. Hope I don't have to use!

I used your insurance last year, and what I mean I had to use the insurance as I got a knee infection within Thailand. Even though it was very cumbersome to gather all the paperwork to be submitted online and by the postal service, I found your prompt acceptance and re-imbursement of all out of pocket fees to be very reassuring and satisfactory.