I can only comment on the purchasing of my Alaska Cruise travel policy since I haven't taken the trip yet. The website was pretty intuitive. I especially liked the compare feature as it helped me narrow down my choices. I was unclear about 'Excess' coverage vs 'Primary' coverage. I think excess coverage means my personal health insurances (medicare + supplement) get billed first and I wait for their denial documentation before I can claim benefits from the Trawick Excess plan, in other words Excess is a secondary plan? I'd have appreciated some explanation as well as identifying each plan on the main list as Excess or Primary. I had to compare, 3 at a time, to see which plan was which. I ended up buying a Primary plan.

Easy to navigate website..........peace of mind

Very easy to purchase and policy documents sent within minutes.

Fair pricing👍😜

I had trouble with ordering on-line (a combination of confusing website, a laptop hiccup, and operator incompetence 🙄), so I got on chat and was very pleased with the outcome. I am a many-time satisfied customer, and we hope never to file a ckaim!

Straight forward no hassle,GREAT GREAT SERVICE GROM COLE

Marga helped me promptly and professionally. She is very knowledgeable and reliable customer rep. Thanx jim desquitado primary insured.

Phone call to you answered all my questions ,and the gentleman on the line explained the
policy very well.

I chose Spain as my country of travel as the program only allowed me to choose 1 country. I need assistance to add Portugal as my cruise also stops there.

Thank you!

The lady answering was very helpful, even when she didn't know the answer she found out . very courthouse.

Cole was very polite and helpful.
Love the comparison charts to make an informed decision on the plans.

I had one occasion to make a claim and it went smoothly

Wasn't on web site. Had to call customer service to get it.

The agent, Rusty, was knowledgeable and very helpful, she made it relatively easy to navigate the different options

It was very easy to apply for the insurance and to print policy and receipt of the policy

Coverage we wanted at a good price. Also helpful humans who speak English answer the phone!

Quick and easy process! Good value for the price.

I had many questions because i have never purchased travel insurance before. The assistant was very helpful before I made my final decision to purchase the insurance.

we are a family and need to enjoy our visit to the family abroad and Trawick International was the best advice we got concerning international insurance.
We never asked Trawick International to cover the damages caused to our suitcases by air transportation or light health problems we had. We trust in your insurance company Trawick and meanwhile is enough to make as feel confidence.

Super easy to enroll and to get all necessary documents for our trip.

Very easy to review various policies and choose the one that best fit our travel needs.

Simple and easy to use.

Very helpful representative, very patient and courteous.

Easy to purchase, nice website with a good summary of coverage. When I needed more detail on something, it was easy to find.
Thanks

Quick and easy process...at a good price to address my main travel concern.