it was very easy and I was impressed with your customer service team. I had to call twice got through each time with very short waits. Both Rae and Joseph were great
it was very easy and I was impressed with your customer service team. I had to call twice got through each time with very short waits. Both Rae and Joseph were great
Hopefully I will never be in a position to review the seamlessness of the claim procedure but after fairly extensively searching the internet I can state that the company appears to be legit and the reviews throughout several websites are generally positive. Purchasing the policy was straightforward and apparently secure.
Purchased my last four travel destinations
customer service was excellent and timely in correcting a couple of mistakes I made on my application. The issue was corrected, and they e-mailed me a corrected copy of my policy. I also spoke with a very helpful and Polite customer service representative named Kathy and she verified for me that the issues had been corrected on the same day last week when I sent an e mail about the issue I had. I have obtained coverage from Trawick before and found that their price and coverage for cruise insurance is excellent.
Trawick International offers the best plans at affordable prices.
When I purchased a policy for my Mexico trip in Jan 2023 on 9-25-22 the Trawick agent I talked to said the policy price would not change if I waited to purchase, and it did ($20 higher). Bad information given.
Looked at a lot of options, and for quick access, price and coverage, Trawick stood out!
Nice and easy to compare benefits and prices among several premium choices. 10 day look feature helps
Very efficient and CJ was an excellent representative.
It was a little hard to find the actual details of the policy.
I accidently bought a policy for 5 of us going on a cruise together. I realized after the cancellation date that I might not have done the policy correctly as 2 of my sisters live in different states. I called and they were kind enough to cancel it and create the 3 policies i needed for me to re-purchase. Much appreciated!
My experience so far is a positive one. The ease in getting the information and confirmation. Would recommend.
Easy and straightforward.
The policy looked good both times. Last time I purchased the policy through Squaremouth, this time I went straight to you. This was a better experience but the other allowed me to compare many different plans. Customer service (chat) was great! My biggest complaint has been in settling claims. We had to cancel our trip last time because my wife got covid three days into the trip. We still have not not heard anything back about the claim. That has been three months. That was my one hesitation purchasing another policy from you.
Katy was very kind, and understood very well my insurance needs.
I did an online chat with someone who sent me a quote for exactly what I asked for and the price was right. Efficient and friendly experience.
The customer service representative was very knowledgeable and competent.
Since many of your policies are similar, it would be nice to be able to make an easier comparison between the various options for my particular travel requirement.
It was very easy, and I got the plan cover inmediately
It was a good experience.Your people were helpful.
I talked to two customer service reps and they were both so kind and patient with me explaining the differences! I really appreciate that and will certainly recommend Trawick to anybody I know looking for travel insurance
I will say if recommend Trawick International when I have had a claim. It is one thing to buy, and it could be totally another when you want to be reimbursed!
Very easy to use and well explained.
Rustie Lee AND THE REST OF THE TEAM ARE GREAT TO WORK WITH
We wanted medical only travel insurance and Trawick offered the closest policy that fit our needs and was reasonably priced given our ages (+60). Website was very easy to navigate and the details of the policies were accessible. We priced three other companies' policies and compared benefits and accessibility of information and Trawick was the clear leader.