Very easy to apply
Very easy to apply
help info.. great customer service
1. I purchased the policy before leaving Australia. I was very clear about my requirements. Despite this, your agent sold me the wrong policy which I only discovered after I arrived in the USA. This has now been amended.
2. I tried to call and chat without successfully connecting to anyone the first time I tried to fix the problem.
3. My last two interactions were positive.
great coverage options and affordable
Easy to understand, easy to choose policy that what I need
First time with your company but customer service and policies are good. Feel confident this is a wise purchase
Thank you.
Easy, efficient. Great website directions
Recommended by my travel people! I had shopped several other plans before finding this plan! Your plan coverage and easy to purchase were “no brainers”!!! I’m sure to return to you for future needs!
Thanks,
Very easy to use
Customer service lady was extremely helpful and knowledgeable.
The quoted price was very affordable for the coverage I wanted for our family vacation. The purchase process was easy and secure. Trawick International will be my first choice going forward for all of our travel.
I discovered after purchase that I had to split my policy for two travelers into two policies, as the travelers lived in different states. Your representative gave me all the attention I needed and did it without any fuss. Thank you SO much.
Was easy to purchase on line...and was nice to get the letter that they need to enter Costa Rica
Very easy to get quote and easily understood ...customer service representatives are helpful and polite
After realizing I bought the wrong kind of coverage customer service was able to refund me and direct me to the appropriate policy. Very helpful
Was lovely.
It will be my second time purchasing your insurance this second time was faster and easier than the first.
Thank you so much.
great answered all questions
Easy navigation of the web site. Good comparison of plan options.
Seamless signup, all done in less then 5mins!
I made two mistakes in purchasing the policy. Luckily, I realized it within 24 hours, and the (two) customer service people were able to fix it and answer lL MY questions.
Thanks
Thanks much to Chris he was VERY helpful and knowledgeable, he deserves a gold star today for helping me. Blessings
When I bought the insureance the first column "origin" requires to state "Where are you travelling from". Which is in the insurance itself appears as "Home country". As my home country is not necessary the one I am just leaving, this confusion made me to purchase the insurance twice (as I had no idea how strict will be the person who checks my insurance at the border).
It would be nice to make it more clear and straight forward what it really required to write in certain boxes.
Thank you!
Kathy was GREAT! Knowledgeable, helpful, fast with a great cheerful demeaner!!!
Easy to follow info at reasonable price for benefits provided
I had a most positive experience with Trawick in general, and Rusty, in particular. She was most helpful in getting me insurance coverage for our upcoming cruise. The cruise line charged $900 per person for trip insurance, and, with Rusty's help, the cost was $130 total for my wife and me. Do the math! I will return to Trawick for future cruises, which are planned!