Easy peasy. The only issue is the quote didn’t indicate the currency. I’m in Canada and since I provided that info, I thought the quote was in Cdn $, it isn’t, its US $ so it actually cost about $500 more.
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Fast and easy
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I needed travel insurance and had great difficulty, due to my personal situation (expatriated from my home country and not insurable in my adoptive country due to be classed as not a "permanent resident"!) I spent 3 days sourcing possible solutions and found that Trawick ticked all the boxes without being excessively expensive. Thank you so much for your assistance!
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Customer service representatives Rustie and Kathleen were exceptionally patient, courteous and extremely knowledgeable. Thank you
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Easy to purchase but difference between plans isn’t very obvious. Would prefer less options since they’re so similar. Also, still waiting for my travel delay claim from previous trip
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Web site was easy to use and explained options well.
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I did not understand you had a customer service team that would "actually help" with buying a policy. I'm not sure what I have purchased but I'm hopeful that if I should need medical aid for a serious injury, I will have coverage.
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Was quick and easy to obtain the policy.
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I spoke with Zach & Terry since I had questions about the differences in the policies. Both Zack & Terry provided valuable input and clarifications which led me to buy the policy. Thanks.
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There were too many products from which to choose, which made the search for just the right product an hours-long task, not a simple get-in-get-out experience. Very exhausting. Customer chat person was good, thought.
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Great to work with!!!!
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Excellent!
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I was looking for an affordable travel insurance company for my upcoming trip to South Africa.
Trawick was listed in a Google search for policies for seniors. After purchase I read reviews which were 50/50; some excellent, some not good about claims submissions and responses. So I am holding my breath and hoping I will have an uneventful trip without the need for submission of any claims.
Of note, I did have an online chat with Amanda because for some reason I was unable to print the viewed documents. Amanda sent an email with the travel card which I was able to print.
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The purchase process was quick and easy
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Customer service rep was knowledgeable and helpful. Policy covers everything we might need on our travels.
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Wonderful service. Extremely helpful and knowledgable young lady
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