I purchased a plan online and realized the next day that it didn't meet the requirements I needed. I called and they cancelled my policy and then I was able to go back online and get what I had to have. Very friendly and professional company. I will use them again and highly recommend them!!

This was done online and was super easy. The policy gave me just what I am required to have.

So easy to do online and such a reasonable rate for what I had to have.

It was very easy to compare your choice of policies. You have a good reputation. My goal is to feel secure and never need to use the policy! I wanted to keep the cost reasonable so that I would feel comfortable purchasing travel insurance for my future trips. Thank you making this easy.

Representative was amazingly helpful

Wonderful, helpful customer service

Cathy was the agent that helped us with our concerns for our trip to Venice. She was so pleasant and so helpful. Couldn't have asked for a better agent to work with. Will definately request her for our next travel insurance needs.

agent was very knowledgeable and friendly but maybe a computer qlich unable to E-Mail contract, so she is sending hard copy in mail

Recommendation came from Solo Travel. I had to cancel a previous trip and the refund was quick.

The process of buying a policy was straightforward enough. For someone who is not an attorney, it’s always intimidating to read a multi-page contract with endless definitions then still wonder where the loopholes are hiding. In the end, the policy added about 9% to the expected trip costs. The true value can only be realized if a claim is filed. Will I chose Trawick again? The real answer is MAYBE.

Everything online went smoothly and clearly, until I got the copy of the policy. Somehow, my DOB had been changed in your system. It should be March 7, 1942. I've sent emails asking that that be amended and a new copy sent to me. Am waiting for that. Once that is cleared up, I would hit the five-star overall evaluation.

Knowledgeable competent staff

We do not cruise often so getting insurance was something I was not familiar with. I used a search group and Trawick came up. Then I called the company and the lady I spoke with was outstanding. She gave me all he particulars which I know she does for everyone but I felt that she wanted to be sure that I knew everything. That is a super important fact for me in choosing insurance. That is why I would recommend to talk to Trawick and get a quote. See what you will be buying for what you are willing to pay.

customer service was helpful during my purchase experience

Absolutely brilliant thank you