I contacted Noreen, who had helped us previously, about an upcoming trip. As always, her response was almost immediate, thorough, and very informative. The application and purchase procedures themselves were simple and quick. I have had nothing but excellent experiences working with Trawick.
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Quick, simple and efficient
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Sales lady was very helpful!! Efficient and nice
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The agent who help me, Rustie, was very informative and helpful!
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I am traveling to Mexico, and my biggest concern was if for some reason anyone in our family tested positive for Covid. With this policy I will have peace of mind if we are quarantined at the resort. The coverage and price was right. The agent went above and beyond to assist me to get the right coverage for our trip. I highly recommend these folks.
I will use them again on my next trip ( cross my fingers I do not need to file a claim.
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Called with questions before purchasing, first time buying independent travel insurance (because of COVID, of course). Chris answered all our questions professionally and if there was an answer he didn’t know he said so (pricing can differ per individual/trip) and I appreciate that. We purchased online with his advice and will consider again if the pandemic continues. Thanks Chris!!
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I like your service because it is fast and easy to purchase online for traveling to Costa Rica. It meets their requirements and it is a very reasonable price. Thanks so much!
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Very responsive customer service
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My destination required certain items to be included in my travel policy. I called the customer service number and they were extremely helpful and walked me through all the policies and the best fit for my trip.
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always satified with customer servicing and great value for price
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It was easy and quick. We used Trawick for our last trip and will use them for future trips.
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I have used Trawick in the past and will likely use it again although I have never made a claim so I’m not sure how good the response would be and cannot comment. The purchase process was easy although I was unable to log into the app using my credentials and unable to complete the password reset process.
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Customer service agent Rustie Lee was extremely helpful in answering all my questions before I bought the insurance.
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Simple and efficient, glad it’s not really necessary.
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The lady who helped me was Awesome answered all my questions great customer service
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